“During my 30-plus-year career in freight forwarding, I have often been asked, ‘Mr. Haalboom, what sets you apart from other shipping companies?’
My answer is: Just ask our customers. It is their trust and satisfaction that are the reasons for our success.
- We regard our customer as an individual, a unique personality; every order is our challenge – and flexibility is the key to “making the impossible, possible”. Understanding and passion are the motors that drive us to be professional and reliable!
- My co-workers maintain a very personal relationship with the customers and remain in personal contact beyond the mere order. This might be considered a luxury in a time when customers are often known only by their order number. However, it is our personal service that has made a global name for this independent Hamburg company.
- Also responsible for this are our local contacts, be they in Scandinavia, Central, Southern and Eastern Europe, Central Asia or Southern and Western Africa. I also want to mention our success in order completion, our local knowledge and our know-how after many years of moving nearly all freight goods, even hazardous material.
- As someone who loves Africa, I have been engaged in several African charitable organizations for many years. Furthermore, through private and professional relationships, the Handelskontor Westafrika has found a solid customer base for its imported goods.
Our company slogan stands for what we do and create, in every sense of the words:
WE MOVE IT. As I’ve said before: with our hearts and our minds.”